Last Updated: November 10, 2026

Is It Clean, Inc. (“Is It Clean,” “we,” “us,” or “our”) is a nonprofit that helps people understand what’s in their food. This Privacy Policy explains what information we collect through our website, isitclean.org, and the Is It Clean mobile app (together, our “Services”), how we use it, and the choices you have.

Summary of key points

• We collect only what we need to rate food and run our Services.
• We don’t sell your personal information or use it for targeted advertising.
• We use trusted service providers, including AI services, to run the Services, and we require them to protect your information.
• You can delete your account at any time from inside the app.

1. What information do we collect?

Information you give us. When you create an account, we collect your email address and password, and your name if you choose to add one. When you contact us, report an issue in the app, sign up for our newsletter, or comment on our website, we collect your contact details, such as your name and email address, and what you send us. Comments you post on our website are public.

Photos and product information. When you scan a product, the app collects the photos you take of its packaging and the product details we read from them, such as the brand, product name, and ingredients. The app uses your camera only to photograph food packages and doesn’t access your photo library.

Your saved items. We store the foods and ingredients you save, so they’re there whenever you sign in.

Information collected automatically. When you use the app, we collect an account identifier and how often you use features such as scanning. When you report an issue, we also collect your device type and app version. When you visit our website, we and our service providers collect information such as your IP address, browser and device type, and the pages you visit, using cookies and similar technologies.

Information that stays on your phone. Your scan history is stored only on your phone.

Donations. Donations are made through our fundraising partner’s website, under its own privacy policy. We don’t receive or store your payment card details.

2. How do we use your information?

We use your information to:

• Provide the Services: sign you in, save your foods and ingredients, and show you ratings.
• Rate what you scan: read the label in your photos and score the product.
• Grow our food database: when you scan a product or ingredient we haven’t rated yet, our team reviews it and may add it to our public database. Published ratings never show who submitted them.
• Respond to you: answer your messages, reports, and requests, and send password reset emails.
• Keep the Services safe and working: prevent abuse, set fair daily usage limits, and find and fix problems.
• Improve our website: understand how visitors use it.
• Send our newsletter, if you sign up. You can unsubscribe at any time.

We don’t sell your personal information, and we don’t use it for targeted advertising. The app has no ads.

3. When do we share your information?

We share information only with service providers that help us run the Services, and each one receives only what it needs to do its job:

• cloud providers that host our servers and store account information
• AI service providers that read the photos you scan and help us research products and ingredients
• analytics providers that help us understand how our website is used
• security services that protect our website and forms from spam and attacks

We require our service providers to protect your information with the same level of care described in this policy.

We may also share information when the law requires it, to protect the rights and safety of our users and others, or if Is It Clean merges with or transfers its operations to another organization.

4. How do we use artificial intelligence?

Is It Clean uses AI to read the labels in the photos you take and to research products and ingredients we haven’t rated yet. When you scan, your photos and the product details are sent to our AI service provider, which processes them on our behalf. The app asks your permission before it sends your first photos. It doesn’t receive your name or email address, isn’t allowed to use your information to train its AI models, and keeps it only for a limited time.

Our team reviews new products and ingredients before we add them to our database.

5. How long do we keep your information?

• Account information and saved items: for as long as you have an account.
• Scan photos: if a product is already in our database, we don’t keep your photos. If it’s new to us, we keep them until our team has reviewed the product, then delete them.
• Messages and reports: for as long as we need them to respond to you and improve the Services. Reports you send from the app are deleted when you delete your account.
• Scan history: on your phone only, until you sign out or delete the app.

We may keep some information longer when the law requires it.

6. How can you delete your account or data?

You can delete your account in the app at any time: Profile → Edit Profile → Delete Account. This permanently deletes your account, saved items, and reports, and removes your account from anything you submitted for review. It can’t be undone.

You can also withdraw your consent at any time. Turn off the app’s camera access in your phone’s Settings, unsubscribe from our newsletter using the link in any email, or email us at christian@isitclean.org to ask us to delete your information.

Product and ingredient ratings that started from your scans stay in our public database. They contain no personal information.

7. Do we use cookies?

Our website uses cookies and similar technologies to keep the site working, protect our forms from spam, and understand how visitors use the site. You can block or delete cookies in your browser settings, though parts of the site may not work as well.

The app doesn’t use advertising trackers and doesn’t track you across other companies’ apps or websites.

8. How do we keep your information safe?

We encrypt information sent between your device and our servers. Each person can see only their own saved items, and only our team can see reports and items under review. No way of storing or sending information is completely secure, but we work hard to protect yours.

9. Is your information transferred internationally?

We’re based in the United States. Your information is stored and processed in the United States and in other countries where our service providers operate. If you use the Services from outside the United States, your information will be transferred to the United States and processed there.

10. What are your privacy rights?

Depending on where you live, you may have the right to:

• see the personal information we hold about you and get a copy of it
• correct or delete it
• object to or limit how we use it
• withdraw your consent

To make a request, email christian@isitclean.org. We’ll respond within the time the law requires, and we won’t treat you differently for using your rights. If you live in the European Union or the United Kingdom, you can also complain to your local data protection authority.

11. Children

Our Services aren’t meant for children under 13, and we don’t knowingly collect their information. If you believe a child under 13 has given us information, contact us and we’ll delete it.

12. Links to other websites

Our Services link to other websites, such as research sources and our fundraising page. Those websites have their own privacy policies.

13. Changes to this policy

We may update this policy from time to time. When we do, we’ll change the date at the top of this page. If we make significant changes, we may also let you know in the app or by email.

14. How can you contact us?

For questions or requests about your privacy, email christian@isitclean.org or use our contact page.